Personal Data Protection Policy
At Birding Peru Tours, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, requesting information, or booking our travel and birdwatching services.
This Personal Data Protection Policy explains how we collect, use, store, and protect your personal information and the rights you have regarding your data.
1. Information We Collect
When you contact us, request a quotation, make a reservation, or use our website and services, we may collect personal information such as:
- Full name
- Nationality
- Passport or identification information, when necessary for travel arrangements
- Email address
- Telephone or WhatsApp number
- Billing and payment information
- Travel dates and itinerary preferences
- Accommodation and transportation requirements
- Dietary requirements or other information voluntarily provided for the organization of your trip
- Information related to your birdwatching interests and tour preferences
- Any other information you voluntarily provide when communicating with us
We may also collect technical information when you browse our website, such as your IP address, browser type, device information, and information about how you interact with our website.
2. How We Use Your Personal Information
Birding Peru Tours may use your personal information for the following purposes:
- To respond to your inquiries and requests for information
- To prepare and send quotations
- To process and manage reservations and bookings
- To organize tours, transportation, accommodation, guiding services, and other travel arrangements
- To communicate with you before, during, and after your trip
- To process payments and issue invoices or other required documents
- To provide customer support
- To improve our services and customer experience
- To comply with applicable legal, tax, accounting, and regulatory requirements
- To send promotional information, newsletters, or special offers when you have consented to receive such communications
We will only use your personal information for purposes that are compatible with the reason for which it was collected, unless otherwise permitted or required by applicable law.
3. Sharing of Personal Information
Birding Peru Tours does not sell, rent, or trade your personal information.
To provide our services, we may need to share certain information with trusted third parties, such as:
- Hotels and lodges
- Airlines and transportation providers
- Local guides and tour operators
- Restaurants and other service providers involved in your itinerary
- Payment processors and financial institutions
- Government authorities or other entities when required by law
We only share the information necessary to provide the requested service or comply with a legal obligation.
We expect our service providers to handle personal information responsibly and in accordance with applicable privacy and data protection requirements.
4. International Transfers
Because travel services may involve providers located in different countries, your personal information may, when necessary, be transferred to or accessed by service providers outside Peru.
When such transfers are necessary to provide the services you have requested, Birding Peru Tours will take reasonable measures to ensure that your personal information is handled appropriately and securely.
5. Protection and Security of Personal Information
Birding Peru Tours takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
However, no method of transmission or electronic storage is completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.
6. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business and accounting records, resolve disputes, and comply with applicable legal obligations.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymize it, where appropriate.
7. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or updating of inaccurate or incomplete information
- Request the deletion of your personal information when legally applicable
- Request the restriction or limitation of certain processing activities
- Object to certain uses of your personal information
- Withdraw your consent where processing is based on consent
- Request information about how your personal information is being used
To exercise any applicable privacy right, you may contact us using the information provided in the Contact Us section below.
We may need to verify your identity before processing certain requests.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember user preferences, and enhance your browsing experience.
You may configure your browser to reject or delete cookies. However, disabling certain cookies may affect some website functionalities.
Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies.
9. Marketing Communications
If you have provided your consent, Birding Peru Tours may send you information about new tours, special offers, travel experiences, newsletters, or other promotional content.
You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option included in our communications.
10. Third-Party Websites
Our website may contain links to websites operated by third parties, including accommodation providers, booking platforms, payment services, social media platforms, or other travel-related websites.
Birding Peru Tours is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.
11. Children’s Privacy
Our services are primarily intended for adults and travelers making travel arrangements.
We do not knowingly collect personal information from children without appropriate authorization from a parent or legal guardian. If you believe that a child has provided us with personal information without appropriate authorization, please contact us so that we can take appropriate action.
12. Changes to This Policy
Birding Peru Tours may update this Personal Data Protection Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.
Any updated version will be published on our website with the corresponding “Last Updated” date.
13. Contact Us
If you have any questions about this Personal Data Protection Policy, wish to exercise your privacy rights, or have concerns about the handling of your personal information, please contact us.